Managed IT & IT Support
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Managed IT Support for Regional South Australia
SAConnect provides fully managed IT and on-site technology support for homes, farms and businesses across the Yorke Peninsula, Mid North, Murraylands and regional South Australia. Local technicians who turn up in person, not a call centre in another state, backed by proactive monitoring, security and support that keeps your systems running.
Level 1 - Essential Monitoring & Support
Proactive monitoring and support to keep your devices running:
Remote monitoring and management (SuperOps RMM)
Automated patching and software updates
Remote support and troubleshooting
Device health and basic network monitoring
Level 2 - Managed Security & Protection
Everything in Level 1, plus managed security:
Microsoft Intune device management
Security policies and device hardening
ThreatDown endpoint protection (EDR)
Email and account support
Level 3 - Advanced Security & Proactive Management
Everything in Levels 1 and 2, plus proactive management:
Priority support and response
Advanced Intune and Microsoft 365 conditional access
CCTV system monitoring
Quarterly reporting and reviews
Microsoft 365 & Email
Setup, migration and day-to-day support for Microsoft 365:
Email, Exchange and shared mailboxes
Teams, OneDrive and SharePoint
Licensing and account management
Security and backup built in
Networks & Wi-Fi
Business-grade networks and Wi-Fi, designed and managed:
Cisco and enterprise-grade systems
Reliable coverage across sites, sheds and farms
Point-to-point links between buildings
Ongoing management and monitoring
Cyber Security & Backups
Protect your business and keep it recoverable:
Endpoint protection and patching
Email and antivirus licensing
Data backup and recovery
Security monitoring and alerts
How Our Managed IT Support Works
We do not wait for things to break. Managed IT means we monitor, maintain and secure your systems in the background, and we are a local phone call away when you need hands-on help.
Assessment & Onboarding
We review your devices, network and systems, then set everything up on our monitoring and security platform.
Monitoring & Maintenance
Patching, updates, security and device health are handled proactively, so small issues are caught before they become downtime.
Local Support & Response
When you need us, you reach real people on the Yorke Peninsula who can help remotely or come to site.